Terms and Conditions

We collect certain information from you when you use our services, such as your name, contact details, and payment information. This information is collected for the purpose of providing and improving our services, as well as for billing and account management.

The information we collect is used to personalize your experience, process transactions, and provide customer support. We may also use this information to send you promotional communications or updates about our services, but you can opt out of these communications at any time.

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to provide our services. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you.

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

By using our services, you consent to the terms of our Privacy Policy and the collection, use, and disclosure of your personal information as described herein. If you do not agree with any part of this Policy, please do not use our services.

Limitation of Liability

At Wave Biz Ads, we strive to provide reliable and high-quality services to our users. However, it's important to understand the limitations of our liability. Here's what you need to know:

Wave Biz Ads shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or reliance on our services. This includes, but is not limited to, damages for loss of profits, revenues, data, or business opportunities.

Whether the damages are incurred directly or indirectly, Wave Biz Ads shall not be held liable for any losses suffered as a result of using our services. This limitation of liability applies regardless of the cause of action, including negligence or breach of contract.

We understand that businesses rely on our services to achieve their goals, but we cannot guarantee specific outcomes or results. Therefore, Wave Biz Ads shall not be liable for any loss of profits or revenues resulting from the use of our services.

While we strive to provide accurate and reliable services, we cannot guarantee the accuracy, completeness, or timeliness of the information provided. Therefore, Wave Biz Ads shall not be liable for any damages arising from your reliance on the information or content available through our services.

By using our services, you acknowledge and accept the inherent risks associated with online platforms and digital services. Wave Biz Ads shall not be liable for any damages resulting from these inherent risks, including but not limited to security breaches, system failures, or disruptions in service.

It's important to understand that this limitation of liability is a fundamental part of our agreement with you. By using our services, you agree to waive any claims for damages beyond the scope outlined in this provision.

Governing Law

In order to establish clarity and consistency in the interpretation of these Terms and Conditions, it is important to determine the governing law under which they operate. Here's what you need to know:

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New York, United States of America.

Regardless of your location or the jurisdiction in which you access our services, these Terms and Conditions shall be subject to the laws of the State of New York.

The application of these Terms and Conditions shall not be affected by any conflict of law provisions that may arise in other jurisdictions. The laws of the State of New York shall prevail in all matters relating to the interpretation, enforcement, and performance of these Terms and Conditions.

Any disputes arising out of or related to these Terms and Conditions shall be exclusively governed by the courts located in the State of New York. By agreeing to these Terms and Conditions, you consent to the jurisdiction of these courts for the resolution of any such disputes.

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable under applicable law, such provision shall be deemed severed from these Terms and Conditions, and the remaining provisions shall remain in full force and effect.

By using our services, you agree to be bound by these Terms and Conditions and to submit to the jurisdiction of the courts located in the State of New York.

Changes to Terms

At Wave Biz Ads, we believe in transparency and fairness in our dealings with our valued users. Therefore, we reserve the right to modify or revise these Terms and Conditions at any time without prior notice. We understand the importance of keeping you informed about any changes that may impact your use of our services. As such, we are committed to making reasonable efforts to notify you of any modifications through various communication channels, including email, website notifications, or other relevant means.

Your continued use of our services after any changes have been made signifies your acceptance of the revised terms. We value your trust and want to ensure that you have a clear understanding of the terms governing your use of our services. Therefore, we encourage you to review these terms periodically to stay informed about any updates or revisions that may have occurred.

We are dedicated to maintaining open communication with our users and welcome any feedback or questions you may have regarding these Terms and Conditions. Your satisfaction and understanding are important to us, and we are here to address any concerns you may have regarding our terms or policies. Thank you for choosing Wave Biz Ads as your advertising partner.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at the provided contact information.

Service Level Agreement

At Wave Biz Ads, we are committed to providing you with the highest level of service and support. Our Service Level Agreement (SLA) outlines the specific services we offer, including response times, availability, and the scope of support provided. We understand the importance of meeting your expectations and strive to exceed them by delivering timely, reliable, and effective solutions tailored to your needs.

Our SLA is designed to ensure transparency and accountability in our service delivery. It serves as a roadmap for both parties, outlining the agreed-upon standards and expectations. By adhering to the guidelines outlined in our SLA, we aim to maintain a positive and productive relationship with you, our valued client.

Response times are a key aspect of our SLA, as we understand the importance of timely support when issues arise. Whether you have questions, concerns, or technical challenges, our dedicated support team is here to assist you promptly and professionally. We prioritize your needs and are committed to resolving any issues you may encounter in a timely manner.

Availability is another critical component of our SLA. We strive to ensure that our services are accessible to you when you need them, minimizing downtime and disruptions to your operations. Our goal is to provide uninterrupted access to our services, allowing you to focus on your core business activities without any hindrances.

The scope of support offered in our SLA encompasses a wide range of services, including technical assistance, troubleshooting, and guidance on using our platform effectively. Whether you're a new user seeking guidance or an experienced user encountering challenges, our support team is here to provide you with the assistance you need to succeed.

Termination of Services

At Wave Biz Ads, we believe in fostering positive and mutually beneficial relationships with our clients. However, we understand that circumstances may arise where termination of services becomes necessary. Our Termination of Services policy outlines the conditions under which either party may terminate the services, including any notice periods or penalties that may apply.

Penalties: Depending on the circumstances surrounding the termination, penalties may apply. These penalties will be outlined in our agreement and may include fees for early termination or reimbursement for costs incurred as a result of the termination. We strive to be fair and reasonable in our approach to penalties and will work with you to reach a mutually acceptable resolution.

Our goal is to ensure a fair and transparent process for both parties in the event of service termination. We value the relationships we have with our clients and are committed to addressing any concerns or issues that may arise. If you have any questions or require further clarification on our Termination of Services policy, please don't hesitate to contact us. We're here to assist you every step of the way.

Refund Policy

We prioritize your satisfaction and strive to deliver high-quality services that meet your needs. However, we understand that there may be instances where you are dissatisfied with our services or encounter unforeseen circumstances that necessitate a refund. Our Refund Policy is designed to provide you with peace of mind and assurance when engaging with our services.

Circumstances for Refunds:

• Unsatisfactory Service: If you are dissatisfied with the quality or effectiveness of our services, we will assess your concerns on a case-by-case basis. If it is determined that our services did not meet your expectations or fulfill our contractual obligations, you may be eligible for a refund.
• Technical Issues: In the event of technical issues or service interruptions that significantly impact your ability to utilize our services as intended, you may be entitled to a refund for the affected period.
• Cancellation of Services: If you decide to cancel our services within a specified period after purchase, you may be eligible for a refund of any unused portion of your subscription fee, minus any applicable fees or charges.

Requesting a Refund:

To request a refund, please contact our customer support team and provide details of your request, including the reason for the refund and any relevant documentation or evidence to support your claim. We will review your request promptly and provide you with guidance on the next steps.

Fair and Equitable Solutions:

We are committed to providing fair and equitable solutions to address any concerns you may have regarding our services. Our goal is to ensure that you are satisfied with your experience with Wave Biz Ads, and we will work diligently to resolve any issues that may arise.

Exclusions:

Please note that certain exclusions may apply to our Refund Policy. These exclusions may include services that have been utilized or consumed in full, as well as refunds requested outside of the specified refund period. Additionally, refunds may be subject to processing fees or deductions for any services rendered.

Your Satisfaction is Our Priority:

At Wave Biz Ads, your satisfaction is our priority, and we are committed to providing you with exceptional service and support. If you have any questions or concerns regarding our Refund Policy or wish to inquire about a refund, please don't hesitate to contact us. Our dedicated customer support team is here to assist you every step of the way.

Data Security

At Wave Biz Ads, we understand the critical importance of protecting the confidentiality and integrity of your data. Our robust Data Security measures are designed to safeguard your information against unauthorized access, disclosure, alteration, or destruction.

Industry-Standard Encryption Protocols: We employ industry-standard encryption protocols to ensure that your data remains secure during transmission and storage. This includes encrypting data both in transit and at rest, utilizing advanced encryption algorithms to protect your information from interception or unauthorized access.

Robust Access Controls: Access to your data is strictly controlled and limited to authorized personnel who require access to perform their job responsibilities. We implement stringent access controls, including multi-factor authentication and role-based access controls, to ensure that only authorized individuals have access to your data.

Regular Security Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities in our systems and processes. These audits are conducted by independent third-party security experts who evaluate our systems against industry best practices and compliance standards.

Compliance with Best Practices: Our Data Security measures are aligned with industry best practices and compliance standards, including GDPR, CCPA, and other relevant regulations. We continuously monitor changes in regulatory requirements and update our security measures accordingly to ensure ongoing compliance.

Dedicated to Maintaining Trust: We take your privacy seriously and are dedicated to maintaining the highest standards of data security to earn and maintain your trust. Protecting your data is not just a legal obligation for us—it's a fundamental aspect of our commitment to providing you with a safe and secure environment to conduct your business.

Continuous Improvement: We recognize that the threat landscape is constantly evolving, and we are committed to continuously improving our Data Security measures to stay ahead of emerging threats. This includes investing in cutting-edge technologies, conducting regular training and awareness programs for our employees, and staying informed about the latest developments in cybersecurity.

Transparency and Accountability: We believe in transparency and accountability when it comes to data security. In the event of a security incident or breach, we will promptly notify you and take appropriate measures to mitigate any potential impact on your data. Our goal is to maintain open communication and ensure that you are informed about the steps we are taking to address the situation.

Confidentiality

Confidentiality lies at the heart of our business relationship with you. Our Confidentiality clause is more than just a legal obligation—it's a commitment to safeguarding the trust you place in us. This clause outlines the mutual obligations of both parties to maintain the confidentiality of proprietary information shared during the provision of services.

Mutual Obligations:

Both Wave Biz Ads and you, our valued client, are bound by the obligations outlined in our Confidentiality clause. This means that we pledge to handle any proprietary or sensitive information you share with us with the utmost care and discretion.

Sensitive Nature of Information:

We recognize and respect the sensitive nature of the information you entrust to us. Whether it's trade secrets, business strategies, or personal data, we understand the importance of keeping this information confidential and secure.

Commitment to Upholding Confidentiality:

Our commitment to upholding confidentiality extends beyond mere compliance with legal requirements. It's a core value that permeates every aspect of our business operations. We have implemented robust security measures and protocols to ensure that your confidential information remains protected at all times.

Access Controls:

Access to confidential information is strictly limited to authorized personnel who require access to perform their job responsibilities. We enforce stringent access controls and encryption protocols to prevent unauthorized access or disclosure of sensitive data.

Non-Disclosure Agreement:

In addition to our Confidentiality clause, we may also enter into a formal non-disclosure agreement (NDA) with you to provide an extra layer of protection for your confidential information. This agreement further solidifies our commitment to maintaining the confidentiality of your data.

Continuous Monitoring and Improvement:

We continuously monitor and review our confidentiality practices to identify and address any potential vulnerabilities or areas for improvement. Our goal is to stay vigilant and proactive in safeguarding your confidential information against emerging threats and risks.

Transparency and Trust:

We believe in transparency and open communication when it comes to confidentiality. If you have any questions or concerns about how we handle your confidential information, please don't hesitate to reach out to us. Your trust is paramount to us, and we are committed to earning and maintaining it every step of the way.

Dispute Resolution

Specify the process for resolving any disputes that may arise between the parties, including mediation, arbitration, or litigation.

Indemnification

Our Indemnification clause serves as a safeguard for both parties involved in our business relationship. It outlines the responsibilities of each party in the event of a claim or lawsuit arising from the services provided. Our goal is to ensure fair and equitable treatment, protecting the interests of both parties and minimizing any potential financial or legal burdens.

Responsibilities of Each Party:

The Indemnification clause specifies the responsibilities of each party in the event of a claim or lawsuit. It outlines the circumstances under which indemnification is required and the extent of each party's liability.

Indemnifying the Other Party:

In the event of a claim or lawsuit arising from the services provided, each party agrees to indemnify the other party against any legal costs, damages, or liabilities incurred as a result of the claim. This includes covering expenses such as attorney fees, court costs, and settlement payments.

Protection Against Financial and Legal Burdens:

By agreeing to indemnify each other, we aim to protect both parties against undue financial or legal burdens resulting from claims or lawsuits. This ensures that neither party is unfairly burdened with the costs associated with defending against legal actions related to the services provided.

Fair and Equitable Treatment:

Our Indemnification clause is designed to promote fair and equitable treatment of both parties. It establishes clear guidelines for resolving disputes and provides a mechanism for addressing any legal issues that may arise during the course of our business relationship.

Minimizing Risks and Uncertainties:

Indemnification provides a layer of protection against unforeseen risks and uncertainties that may arise in the course of conducting business. By clarifying each party's responsibilities and liabilities, we aim to minimize potential disruptions and ensure the smooth continuation of our business operations.

Commitment to Collaboration:

We are committed to collaborating with you to address any claims or legal issues that may arise. Our goal is to work together in good faith to resolve disputes amicably and minimize any adverse impact on our business relationship.

Force Majeure

In rare and unforeseen circumstances beyond our control, such as natural disasters, acts of war, or government actions, our Force Majeure clause serves as a safeguard to excuse either party from performance under the agreement. We understand that such events may disrupt normal business operations and impede our ability to fulfill our obligations under the agreement.

During such challenging times, our priority is to maintain open communication and collaboration with you, our valued partner. We recognize the importance of minimizing disruption to your operations and are committed to working closely with you to mitigate any impacts on our services. Whether it involves exploring alternative solutions or adjusting timelines, we're dedicated to finding the best possible outcome for both parties.

At Wave Biz Ads, we understand that navigating unforeseen circumstances requires flexibility, understanding, and support. Our Force Majeure clause is designed to facilitate this process, ensuring that both parties can adapt to changing circumstances with mutual understanding and cooperation. Should you have any concerns or require assistance during such times, please don't hesitate to reach out to us. We're here to support you every step of the way.

Assignment

Our Entire Agreement clause serves as the cornerstone of our commitment to clarity and transparency in our business relationships. It confirms that these Terms and Conditions constitute the entire agreement between the parties, superseding any prior agreements, understandings, or representations, whether oral or written, relating to the subject matter herein.

We believe that clear communication is essential for fostering trust and minimizing misunderstandings. By consolidating all terms and conditions into a single document, we ensure that all parties have a comprehensive understanding of their rights and obligations under the agreement. This clarity promotes a strong foundation for our partnership, enabling us to work together effectively towards common goals.

In the event of any inconsistencies between these Terms and Conditions and any prior agreements or understandings, these Terms and Conditions shall prevail. This provision provides certainty and peace of mind, reducing the risk of disputes arising from ambiguous or conflicting terms. Our goal is to provide you with confidence and assurance in our business relationship, knowing that the terms outlined herein accurately reflect our mutual understanding and commitments.

Entire Agreement

Our Assignment clause provides clarity on the process of transferring rights and obligations under the agreement to a third party and outlines the conditions under which such assignments may occur. We understand that circumstances may change over time, and parties may need to assign their rights or delegate their obligations under the agreement.

We are committed to ensuring that any assignment of rights is conducted in accordance with the terms of the agreement and does not unduly impact the other party's rights or obligations. This includes obtaining consent from the non-assigning party, if required, and ensuring that the assigned party is capable of fulfilling the obligations outlined in the agreement.

By providing clarity on the assignment process, we aim to streamline any potential transitions and maintain continuity in our business relationships. Our goal is to facilitate smooth transitions while preserving the integrity of the agreement and the interests of all parties involved.

Should the need arise for assignment under the agreement, we encourage open communication and cooperation between the parties. We believe that transparency and collaboration are essential for navigating such transitions effectively and ensuring the continued success of our business relationship.